Brexit update

With the Brexit deal signed by the EU and the British government, the Hygiena team is working hard to put all the steps in place to minimize any potential impact on deliveries.

  1. We are working closely with our logistics partners, DHL, FEDEX and DPD to ensure minimum disruption from our warehouse in the UK and exploring all freight options, including supporting our customers (importer of record) with customs clearance and increased air freight shipments. In addition, Hygiena has conducted stability studies  to confirm that our products are resistant to temperature conditions found with potential extended shipping times.
  2. If you utilize your own courier service, please contact them to determine any other recommendations they may have.
  3. You will continue to be declared as the importer of record on all shipments.
  4. Sales to you (EU customers) would be zero-rated for VAT as an export.
  5. Import VAT will apply to products imported into the European Union, which should be fully refundable through your local VAT return. You are advised to consult with your finance department regarding VAT issues and claiming back local VAT charges as per country regulations.
  6. We are no longer able to ship to EU customers under DDP terms. All previous DDP shipments are now changed to DAP.
  7. Under the Brexit deal, import duties do not apply to diagnostic reagents, test kits, and instruments, so there would be no additional associated cost with many of Hygiena products.
  8. To move your shipment from the UK to any EU country, you will require an EORI (Economic Operator Registration Identification) number, irrespective of the mode of transport being used. EORI is used for customs declarations of all goods entering or exiting the EU. It is important to provide your EORI number with your Purchase Order. Without an EORI number you can't legally import goods from the UK to the EU and such shipments can end up with increased costs (such as storage fees) and delivery delays.

We would like to thank you again for your support and co-operation during these challenging times. If you have any additional questions, please let your local sales manager know, or contact our customer service at This email address is being protected from spambots. You need JavaScript enabled to view it..

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